24/7/365
U.S.-based Support
SERVICE & SUPPORT YOU CAN TRUST
Newtek Premium Support
Newtek separates itself from other hosting companies by offering unprecedented levels of service and support to our premium support customers. Our passionate, knowledgeable, and ultra-responsive support representatives are available via your preference of around-the-clock phone, email, or live chat, 365 days per year, ensuring that your needs are met immediately, with accurate answers and actions. We boast the hosting industry’s quickest response times with virtually no phone holding times, less than 30-minute return emails, and instant live chat access. Sign up for one of our MMP or Managed Service plans to receive Newtek Premium Support today!
Transferring Hosting Companies
Don’t believe the hype! Transferring hosting companies can be easy (and worthwhile). Contact us today and we’ll walk you through step-by-step.
Information Resources
As top industry experts developed all of our departments from the ground up, we have cultivated a comprehensive knowledge base from which to advise on myriad hosting service subjects. We have taken the time to archive such information, ranging from technical issues to account management, for your convenience. Click here to gain full access to our proprietary WebControlCenter.
You can quickly and easily reach the Helpdesk by:
- Emailing help@newtekone.com
- Calling (602) 263-0300 / 1 (877) 323-4678
- Texting (602) 691-6563
Contact Us
What separates us from other hosting providers is our unwavering commitment to lightning-quick and accurate responses to customer inquiries. So, no matter what device or means by which you choose to converse, here’s how to reach us:
Phone
Toll-Free for U.S. & Canada:
1 (877) 323-HOST (4678)
International:
(602) 263-0300
Fax: (602) 263-0600
Billing:
Help@NewtekOne.com
The Billing Department is available Monday through Friday, from 7:00 AM to 4:00 PM MST (GMT -7), for billing inquiries and account management.
Technical Support:
Help@NewtekOne.com
Technical Support is available 24/7/365 for all technical questions.
Sales:
Help@NewtekOne.com
Sales is available Monday through Friday, from 6:00 AM to 5:00 PM MST (GMT -7) for all sales inquiries.
Billing
Newtek Technology Solutions
1981 Marcus Avenue
Suite 130
Lake Success, NY 11042
